This will be brief, but it deserved a quick break from work!
I received a call from the Attorney General's office about an hour ago stating that they have a check with my name on it for the FULL REFUND amount of my chairs! Apparently the company included a letter which continues to call me a liar, but I don't care.
As stated in the previous post, all they were asked for was the paper work proving that the order had been placed. If they had had the paperwork, it would have been an easy task to send it in and disprove everything I've said. Funny...they weren't able to do that! But I'm the one who's lying. Whatever...
I don't have to be upset anymore, and I've got a perma-grin for the day! I will still continue to share my story with people and hopefully turn away more and more potential customers. But my case is CLOSED!
It did dawn on me not long ago that my taxes, and yours, are paying for the Attorney General's office to spend inordinate amounts of time dealing with this company. I wasn't very happy with that, and mentioned it to my case agent when she called today. Apparently, since 2008 only 3 or 4 complaints have been submitted to the Attorney General's office regarding Valley Furniture Warehouse. On the BBB website, 5 complaints have been posted since I first began this process. That's 6 weeks. So many of these people do not realize they have the right to take these issues further. PLEASE PLEASE PLEASE help spread the word that the Attorney General is in existence for that purpose (among many more!). If half the complaints on the BBB had been submitted to the Attorney General's office, I don't believe VFW would have much of a future.
Thanks for following my drama!!! He he he.
Tuesday, January 5, 2010
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1 comment:
Happy to hear that this is finally taken care of. Good for you for seeing it through!
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